This individual is responsible for managing and participating in the combined sales efforts of group and transient business through effective management of Hotel Rates, Inventory and Restrictions throughout all distribution channels. Responsible for maximizing total sales and yield penetration through proper management of inventories and public space, and through analytical and technical knowledge of Hotel Reservations Systems, Front Office Systems, the Global Distribution System (GDS) and Online Travel Agent’s Extranets.
This individual also manages the Front Office Supervisor and Department as it relates to hiring, training and managing the Front Office Team, interdepartmental communication to maximize rentable rooms, maintain customer service standards, perform departmental scheduling and ensure all daily postings are accurately performed.
Essential Job Functions/Responsibilities (other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice)
